Customer Repair Form
 

mPhone will accept your handset back and assist you with your repair under warranty however, you are liable for shipping charges to the repair centre and back to yourself. The estimated time for repair is between 14 to 30 days, depending on the nature of the fault.

For any further information please email us at return@mphone.co.uk with full details about your enquiry.
 

Name:                                                                                                                                                    
  Original Order Number:                                                                                                                         
  Original Invoice Number:                        Invoice Date:                                                                          
  Manufacturer:                                                                                                                                        
  Product:                                                                                                                                                 
  IMEI Number:                                                                                                                                         
  Description of Fault:                                                                                                                              
                                                                                                                                                                
                                                                                                                                                                
   
 

I understand mPhone will charge me shipping expenses they incur in forwarding the item(s) for repair and in returning the item (s) to me.

Please charge: card no................................................... exp............... Issue no....... CV2............

signed.......................................

 

As an alternative, we strongly advise you to send the handset to the manufacturers directly. By sending the handset to the manufacturers you will not pay for any shipping and the estimated time for repair to be processed is between 7 to 14 days, depending on the nature of the fault.

 

 
   
 

mPhone Use Only

Return Number:

Date Received: 

Action / RAN Number: